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CALIFORNIA STATE UNIVERSITY, CHICO
Staff Human Resource Services Office of Staff Human Resource Services: 530-898-6771
Kendall Hall, Room 222 Job Line (Updated Weekly): 530-898-6888
Chico, CA 95929-0010 Staff Human Resource Services Fax: 530-898-5120
CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). Eligibility for benefits is based on an appointment of half time or more for a period exceeding six months. Employees appointed less than half time or less than six months are not eligible for health and dental benefits, but do receive prorated sick leave and vacation.
VACANCY ANNOUNCEMENT
California State University, Chico is an Equal Opportunity / Affirmative Action Employer. CSUC hires only individuals authorized to work in the United States.
As a university that educates students of various ethnic and cultural backgrounds, we value a diverse faculty and staff. CSU, Chico welcomes applicants who are knowledgeable about and interested in working within a cross-cultural learning environment. We also welcome those who share a passion and commitment to the University's 6th Strategic Priority that focuses on sustainability, stewardship, and the environment. http://www.csuchico.edu/sustainablefuture/.
In accordance with applicable Collective Bargaining Agreements, preference may be given to qualified campus applicants covered by these agreements. However positions are open to all interested applicants, both on and off campus, unless this is an on-campus only recruitment.
(09-0045) POLICE DISPATCHER I JULY 20, 2009
Up to two part-time positions (24 hours/week) for six months (with possibility of renewal and/or increased timebase) in the University Police Department (UPD). UPD is charged with the enforcement of laws and apprehension of violators, the maintenance of order, the preservation of human life, the protection of property, and provision of safety services to the CSU, Chico campus community. Our mission is to provide a safe environment for our campus community through proactive, progressive and professional law enforcement services. Our approach places a heavy emphasis on crime prevention and public service. Please visit our Web site at: http://www.csuchico.edu/up/.
POSITION: Under general supervision, the incumbent must be able to work varied rotating shifts, including day and/or night shifts, weekends, holidays, and on-call assignments on short notice or no-notice. The police dispatcher receives, records, and dispatches general and emergency information quickly, clearly and accurately to campus law enforcement personnel, external law enforcement agencies and the public. Responsibilities include: receiving all incoming requests for service either by telephone (emergency or non-emergency) or in person; evaluating the situation and circumstances quickly; following department procedures in carrying out the correct course of action, particularly in stressful situations; maintain constant radio communication with field officers and monitor other police agencies' radio traffic; operating the 911 telephone system; coordinating emergency responses; communicating via computer with other state and national law enforcement agencies; recording and maintaining complaint, arrest, radio, and other activity logs in a computer-aided dispatch system (CAD); preparing monthly statistical reports and routine correspondence; typing and indexing files; processing arrest warrants, citations, and police reports in a records management system (RMS); processing found property; operating various computer systems; monitoring all campus alarms; assisting in fingerprint appointments; remaining calm and making good decisions in emergencies; interacting courteously and professionally with all contacts; and performing other duties as assigned.
QUALIFICATIONS: Requirements include having two years of clerical experience involving contact with the public; or one year of military or civilian public safety (police/fire) experience; or one year experience operating radio or other communication equipment. (Preference will be given to applicants with one year police dispatcher experience and who have successfully completed a California P.O.S.T. certified Basic Dispatch course). Applicants who do not possess a completed California P.O.S.T. certified Basic Dispatch course may be invited to take a written exam. Successful completion of the exam will result in referral for an interview. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate must have the ability to attend and successfully complete the Dispatcher Course within the first year of employment.
KNOWLEDGE, ABILITIES & SPECIALIZED SKILLS: Knowledge of word processing, record-keeping and filing. Must possess the ability to: follow and interpret oral and written instructions and accurately transfer information; read and interpret manuals and codes; speak clearly and concisely; remain calm, act quickly and use good judgment in all situations, including emergencies; effectively handle simultaneous events; work alone without supervision in the dispatch area; maintain the confidentiality of sensitive information; establish and maintain effective working relationships; interact with the public courteously, professionally, and with patience and a positive attitude; learn to operate computer terminals, radios, alarm systems, and telephone/radio recording systems; learn spreadsheet programs and other in-house computer programs; learn geographic features, streets and buildings on and around campus; read maps and floor plans to provide directions to staff in the field; quickly analyze system problems and provide prompt correction of any failures which occur; spell accurately and do simple math computations; and demonstrate ability to perform assigned duties. Must be able to keyboard at a corrected rate of 45 wpm. A current, valid typing certificate (less than one year old) must be submitted with the application. CSUC employees currently in non-typing positions must also submit a current typing certificate with the application.
SPECIAL REQUIREMENTS: Must be able to work all shifts, including day and/or night shifts, weekends, holidays, and on-call assignments on short notice or no-notice. Applicants who do not possess a P.O.S.T. Public Safety Dispatcher Certificate will be required to pass a written test related to essential dispatching skills. The selected candidate(s) must successfully complete an oral board examination, and a personal history background investigation (including fingerprinting). After a conditional job offer, must pass a medical examination (including drug screening), and a psychological examination.
AVAILABLE: ASAP through January 2010 (with possible renewal).
SALARY: $1,833 – $2,750.40 per month.
New employees are typically hired at the beginning of the salary range.
CLOSING DATE: Open until filled; Review of applications will begin August 3, 2009.
APPLICATION REQUIREMENTS: This position requires submission of:
• A standard CSU, Chico application
• Supplemental Questionnaire
• Résumé
• Current, valid keyboarding certificate
• Copy of P.O.S.T. Dispatcher Certificate if applicable (original will not be returned)
Download the application and supplemental questionnaire from the Web at www.csuchico.edu/hr/vacancies.shtml.
Staff Human Resource Services Summer Office Hours: Monday – Thursday, 7:00 AM – 5:30 PM.
Application materials and information regarding open positions are available in the Staff Human Resource Services Office.
Applications (including faxed or emailed copies) must be received in the Staff Human Resource Services Office
by 5:00 PM on the closing date of the recruitment. Postmarks will not be accepted.
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Faxed/emailed application packets will only be accepted to hold a place in the applicant pool. Fax: 530-898-5120.
Faxed/emailed documents MUST promptly be replaced by original documents either in person or through the postal mail.
An annual security report disclosing crime statistics for California State University, Chico can be obtained by contacting the Chico State University Police Department (530-898-5555) or by accessing the following Website: http://www.csuchico.edu/up.
The status, time base, and length of temporary appointments may be changed at the University’s discretion.
NOTE: CSU, Chico is required by federal law to hire only persons authorized to work in the United States. To comply with the Immigration Reform and Control Act of 1986, all new employees must provide proof of identity and authorization to work within three (3) days of starting employment.
CSU, Chico does not discriminate on the basis of race, color, religion, sex, sexual orientation, marital status, national origin, age, or disability. Qualified applicants with a disability will receive reasonable accommodation during any phase of the selection process providing such request is made to the Human Resources Office at least five working days in advance.
Fair Share Fees: With the passage of Senate Bill 645, employees holding positions subject to a collective bargaining agreement will be required to pay fair share fees to the representing employee organization. Fair Share fees are mandatory deductions. The amount of fair share fees varies by employee organization and is based upon a percentage of each employee's current gross wages.
GENERAL INFORMATION: A multicultural community with a population of 105,080, Chico is located in the Sacramento Valley near the foothills of the Sierra Nevada’s. Convenient to Sacramento, the San Francisco Bay Area, the Lake Tahoe region, and many state and national parks, Chico retains the charm of a small town while offering excellent medical services, a fine school system, and many cultural attractions. Bidwell Park, the second largest municipal park west of the Mississippi, extends from the city center along a creek, deep into the foothills and canyons. Several publications have highlighted the community of Chico, including one that identified Chico as one of the fifty best towns in the United States, and another named Chico "America's Best Bike Town." The cost of living in Chico is comparable to moderate-size Midwestern cities. More information about CSU, Chico and the Chico community can be found at www.csuchico.edu and www.csuchico.edu/life_in_chico.shtml.
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