UC Merced
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Public Safety Dispatcher
Job Category:   Public Safety
Unit:   Police and Public Safety
Position Code:   SPD3649A
Status:   Filled
Closing Date:   Review of applications to begin immediately.
Salary:   $44,124 - $52,476 Annually
Location:   Merced
Background check:   Background check, psychological examination and fingerprinting may be required

The University of California, Merced, is the newest of the University of California system’s 10 campuses and the first American research university built in the 21st century. With a little more than 7,000 undergraduate and graduate students, UC Merced offers an environment that combines a commitment to diversity, inclusion, collaboration and professional development. With bachelor’s, master’s and doctoral degree programs, strong research and academic partnerships, and community involvement, the UC Merced campus is continually evolving and requires talented, knowledgeable and dynamic educators, researchers, management and staff.

Ranked among the best public universities in the nation by U.S. News and World Report, UC Merced is uniquely equipped to provide educational opportunities highly qualified students from the San Joaquin Valley and throughout California. The campus enjoys a special connection with nearby Yosemite National Park, is on the cutting edge of sustainability in construction and design, and supports the economic development of Merced and the region.

In Fall 2016, UC Merced broke ground on a $1.3 billion public-private partnership that is unprecedented in higher education. The Merced 2020 Project will nearly double the physical capacity of the campus by 2020, enhancing academic distinction, student success and research excellence. UC Merced is also building the Downtown Campus Center, a $33 million, three-story administrative building in the heart of Merced.

This position is the primary point of contact for the Merced campus and UC Merced properties for any emergency to life or property. Independently responsible for determining level of emergency response and coordinating police/fire/ambulance services. The Public Safety Dispatchers are expected to function autonomously but are under the general supervision of the Communications / Records Supervisor. The Dispatchers use independent judgment, frequently work under considerable pressure, caused by emergency conditions in the field and a variety of complex problem solving, which they are expected to analyze, prioritize quickly, and make decisions immediately. Public Safety Dispatchers may process, distribute, maintain police records and citations as well as code police reports for use in Uniform Crime Reporting, Clery reporting and UC Systemwide reporting as necessary.

Typical duties include, but are not limited to the use of a Computer Aided Dispatch (CAD) system, the E911 system, campus telephone system, integrated Telecommunications Device for the Deaf (TDD). Monitor campus fire alarm system. Restart E911 computer during failures and to call appropriate entity for emergency repairs. Respond, analyze various and complex police camera/alarm systems. Operate a Motorola (three channel) conventional radio system. Apply various laws that pertain to Federal Privacy Act, Public Records Act, penal code, civil code, vehicle code, DOJ policies regarding CLETS and maintain certain official law enforcement documents and records. Maintain confidentiality and discretion in dealing with controversial or potentially sensitive matters.

Qualifications:   • Ability to maintain excellent concentration, perform multiple tasks simultaneously while working with numerous interruptions and noise.

• Ability to work independently, use good judgment and quickly make complex decisions based on available information.

• Ability to communicate with diverse populations; exercise diplomacy and use good interviewing skills to elicit needed information.

• Ability to operate highly technical equipment.

• Candidates must be California Law Enforcement Telecommunications System (CLETS) certified, have the ability to read, interpret, and relay information obtained from CLETS to officers in the field in a concise logical format, and use the necessary radio code.

• Ability to use a computerized radio system by patching, alert acknowledgement and apply the FCC regulations with all transmissions.

• Thorough knowledge or ability to learn all aspects of the operation and procedures of Police, Fire Departments, campus emergency preparedness protocol as well as familiarity with Criminal and Civil Law, University Regulations, Vehicle Code and Municipal Ordinances.

• Current California Peace Officers and Standards and Training (POST) Entry Level Test score with a passing score of 70% or better. (OR) Six months experience in dispatching work involving the operation of radio communications equipment.

• We expect applicants to have excellent verbal and written skills, the ability to use computer devices, emergency responder radio systems, telephones, and alarm and security camera monitoring systems.

• Type at a speed of not less than 40 words per minute.

• If you are successful in the oral portion of the process, you will be required to present an official typing certificate that meets or exceeds 40 words per minute.

• Candidates must possess a valid California driver’s license and must have current U.S. Citizenship or permanent resident alien status and achieve citizenship within three years.

• Persons with felony convictions are ineligible.

• We prefer candidates who have completed at least 40 semester units or 60-quarter units of college, but at a minimum, applicants must possess a valid high school diploma or GED.

• Bilingual (English/Spanish preferred).

• All resumes will be reviewed; qualified applicants will be required to complete an oral interview, writing exercise, and extensive background and POST required psychological and medical testing.

• Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System.

To Apply:   Click on the link below to use our new on-line application system.

If you do not have internet access you may mail your application, resume, and cover letter to: University of California, Merced, 5200 North Lake Rd., Merced CA 95343. Please list the job number on the subject line.

NOTICE: This position is not open. We are not accepting applications at this time.

    The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age or protected veteran status.

For the complete University of California nondiscrimination and affirmative action policy see: http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct.

As of January 1, 2014 the University of California, Merced will be a smoke and tobacco free workplace. Information and the Smoke and Tobacco Free policy is available at

E-Verify: Effective September 8, 2009, all employers who receive Federal contracts and grants are required to comply with E-Verify, an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). E-Verify electronically verifies employment eligibility by comparing information provided on the I-9 form to records in the DHS and SSA databases. Certain positions funded by federal contracts/subcontracts requires UC Merced to notify job applicants that an E-Verify check will be conducted and the successful candidate must pass the E-Verify check.
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