UC Merced
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Enrollment Services Advisor II
Job Category:   Student Affairs
Unit:   Student Affairs
Position Code:   SSA4994A
Status:   Filled
Closing Date:   11/25/2013
Salary:   $15.90 - $31.37 Hourly. Position will normally be hired at, or near, the entry rate.
Location:   Campus Site
Background check:   Background check and fingerprinting may be required

The University of California, Merced is the newest and tenth campus of the University of California system and the first American research university built in the 21st century. With close to 6,200 students, UC Merced has planned for additional student growth until we reach an enrollment of approximately 25,000 students. With undergraduate, graduate, and PhD programs, plans for a future medical school program, partnerships and community involvement, the UC Merced campus is continually evolving, requiring talented, knowledgeable and dynamic educators, researchers, management and staff.

Using professional Student Services concepts, the Enrollment Services Advisor provides customer service to UC Merced students, staff and faculty regarding Admissions, Financial Aid, Registration and Billing. Enrollment Services Advisors, within the Students First Center, are cross trained in all areas of Enrollment Services and are expected to provide quality customer service. This position will also oversee the the phone system for all enrollment service departments.

Qualifications:   • Bachelors degree in related area and/or equivalent experience/training.

• Knowledge of advising and counseling techniques.

• Knowledge of University-specific computer application programs and pertinent databases.

• Knowledge of University processes and procedures.

• Understanding of University rules and regulations.

• Interpersonal skills.

• Multicultural competencies; ability to work with diverse populations.

• Skills in service orientation, active listening, critical thinking.

• Ability in problem identification, reasoning.

• Skill in multitasking, verbal communication, written communication and organization.

• Maintains complete discretion, confidentiality, sensitivity and professional judgment.
To Apply:   Click on the link below to use our new on-line application system.

If you do not have internet access you may mail your application, resume, and cover letter to: University of California, Merced, 5200 North Lake Rd., Merced CA 95343. Please list the job number on the subject line.

NOTICE: This position is not open. We are not accepting applications at this time.

    The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age or protected veteran status.

For the complete University of California nondiscrimination and affirmative action policy see: http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct.

As of January 1, 2014 the University of California, Merced will be a smoke and tobacco free workplace. Information and the Smoke and Tobacco Free policy is available at

E-Verify: Effective September 8, 2009, all employers who receive Federal contracts and grants are required to comply with E-Verify, an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). E-Verify electronically verifies employment eligibility by comparing information provided on the I-9 form to records in the DHS and SSA databases. Certain positions funded by federal contracts/subcontracts requires UC Merced to notify job applicants that an E-Verify check will be conducted and the successful candidate must pass the E-Verify check.
More Information

For information on the comprehensive benefits package offered by the University of California visit:

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